Key art for The Settlers: New Allies

Game review

The Settlers: New Allies

4 / 10

Developer
Ubisoft Düsseldorf
Publisher
Ubisoft
Released
26 March 2024
Platforms
Windows
Genre
Real-Time Strategy, City Builder
Monetisation
Premium purchase (NZ$64.95) plus separate paid Starter Pack and Deluxe Pack DLC, and in-app purchases
Players
Online PvP and co-op with cross-platform play; the single-player campaign requires an active internet connection and Ubisoft account regardless of mode

The short version

The Settlers: New Allies is Ubisoft Düsseldorf's revival of a strategy series with roots stretching back to 1993, rebuilt as a real-time-strategy-focused successor rather than the slow, intricate economic city-builder longtime fans remember. It released 26 March 2024 to a Mixed 49.2% across 1,201 all-language reviews, and this review's full read of the negative sample finds a launch disaster (broken key delivery, a forced-online requirement blocking singleplayer) compounding a deeper, more damaging complaint from the series' own decades-long fanbase: this isn't the Settlers game they were waiting for. Steam's own announcement feed shows exactly three posts across the entire post-launch period, the last substantive one six weeks after release, which is difficult to read as anything but confirmation that Ubisoft moved on from the game quickly.

Biggest strengths

  • Reviewers across both sides of the split praise the visual presentation — clean, colourful environments and a modernised aesthetic that benefits from contemporary hardware
  • Several reviewers who bought in at a steep discount describe a decent, relaxing RTS experience for a long weekend once expectations are reset away from the classic Settlers formula
  • Cross-platform multiplayer and co-op are functional features for players specifically looking for that mode

Biggest weaknesses

  • Launch day was defined by a broken CD-key delivery system that left buyers unable to activate the game at all, and a forced-online requirement that blocks the single-player campaign without an internet connection and Ubisoft account — both drew hundreds of votes on review day one
  • The single most consistent complaint across the negative sample, repeated by reviewers who describe decades of history with the series, is that this "isn't a Settlers game" — the traditional slow economic build-up has been replaced by what several call "just a fighting game," a fundamental identity change rather than an evolution
  • Steam's own announcement feed lists exactly three posts in the entire post-launch period — a technical update six weeks after launch and an achievements patch over a year later — and 22 of the 100 most-helpful negative reviews mention crashes or freezes persisting well into 2025 and 2026

Who it's for: RTS fans open to a lighter, combat-focused strategy game at a steep discount; a poor fit for longtime Settlers fans hoping for the series' traditional slow-paced economic city-building, and a risky buy at full price given how little post-launch support the game has actually received.

Our recommendation: Wait for a deep sale if you're curious at all — that is what the game's own most enthusiastic recent reviewers did, and it is the only way this review can responsibly recommend approaching a launch this rocky and a franchise revival that fans overwhelmingly say missed the point.

4 / 10

Introduction

The Settlers is one of PC strategy gaming's oldest running names, stretching back to 1993, built on a specific, patient loop of watching a self-sufficient economy grow tile by tile. The Settlers: New Allies, developed by Ubisoft Düsseldorf and released 26 March 2024, was pitched as a return to that legacy. Reading its full review history tells a different story than that pitch promised: a Mixed 49.2% across 1,201 all-language reviews, a launch that failed on basic technical grounds, and — more seriously — a fanbase that overwhelmingly says the game changed what the series actually was rather than modernising it.

A broken first day

Launch day reviews describe problems that have nothing to do with design taste. The two highest-voted negative reviews, both posted 26 March 2024 with 399 and 328 votes respectively, describe the exact same failure: the game requesting a CD activation key it never actually provided at purchase, blocking play entirely. A third major launch-day complaint, at 377 and 133 votes across two separate reviews, describes a forced-online requirement — the single-player campaign refuses to start without an active internet connection and a linked Ubisoft account, something several reviewers call a dealbreaker on principle for an offline strategy game. Whatever else this review has to say about New Allies' design, its first impression to a large share of day-one buyers was simply a game that didn't work.

"Not a Settlers game"

The deeper, more consequential complaint running through the negative sample comes specifically from the series' own longtime audience, and it's remarkably consistent in its wording across dozens of independent reviews. "Not a Settlers game. It is in the same genre, but it's far enough that it shouldn't have the same name," reads one detailed 62-vote review. Another, from a self-described decades-long fan, states plainly: "As already said in many other reviews: not a Settlers game, not worth the full price. It's just a fighting game now (which is apparently called an RTS)." The specific grievance is consistent: the traditional slow economic build-up — placing buildings, managing resource chains, watching a settlement grow organically — has been compressed and subordinated to real-time combat in a way multiple reviewers say guts what made the series distinctive in the first place. This isn't a case of nostalgia refusing change; it's a specific, repeated design complaint from players who know the franchise's history and say this entry abandoned its own foundation rather than building on it.

Three updates in two years

What makes this review's verdict harder than a simple "rough launch, since improved" story is what happened after release — or rather, what largely didn't. Steam's own community-announcement feed lists exactly three posts across the game's entire post-launch history: a "Gears of Prosperity" update on launch day itself, a "Technical Update" six weeks later on 7 May 2024, and an achievements patch over a year after that, on 14 May 2025. Nothing has been posted since. That is a strikingly thin support record for a premium-priced, NZ$64.95 release from a major publisher, and it lines up with what players themselves report: 22 of the 100 most-helpful negative reviews mention crashes or freezes, and unlike most technical complaints in this library's research, these aren't concentrated at launch — they continue to appear in reviews dated well into 2025 and 2026, including one detailed 328-hour review from January 2026 still describing the game hanging at 100% CPU. Steam's own achievement data corroborates a playerbase that mostly moved on: the single easiest achievement in the entire list sits at just 31.9% completion, and several further achievements sit at exactly 0.0%.

The alternative fans point to

One detail worth reporting plainly, because it comes up repeatedly and unprompted across the review corpus: several of the series' most invested critics specifically name Pioneers of Pagonia, a spiritual successor made by former Settlers developers who left the franchise, as the game that actually delivers what New Allies' marketing promised. One 92-vote review, from someone who says they've "played all the settlers games," scores New Allies 5.5/10 while directly recommending Pagonia instead as the truer successor. This review can't independently verify every detail of that comparison, but the pattern — long-time fans of a franchise pointing to a competing game made by the people who originally built it — is itself a meaningful piece of context for anyone deciding between the two.

Final Verdict

The Settlers: New Allies is a competently made real-time strategy game that, taken entirely on its own terms and bought at a steep discount, a real minority of reviewers genuinely enjoy for a weekend. It is not, by the overwhelming and specific account of the series' own longtime audience, a Settlers game in the way that matters to them, and its launch failures plus the near-total absence of support since — three announcement posts in over two years — suggest Ubisoft reached the same conclusion about its prospects fairly quickly. If you have no history with the older Settlers games and want a light, colourful RTS on sale, there's something functional here. If you're a longtime fan hoping this is the series' return to form, this review's research strongly suggests you'll be disappointed, and that you should look at Pioneers of Pagonia first.

Pros and cons

Pros

  • Reviewers across both sides of the split praise the visual presentation — clean, colourful environments and a modernised aesthetic that benefits from contemporary hardware
  • Several reviewers who bought in at a steep discount describe a decent, relaxing RTS experience for a long weekend once expectations are reset away from the classic Settlers formula
  • Cross-platform multiplayer and co-op are functional features for players specifically looking for that mode
  • The core combat and base-building loop, taken entirely on its own terms rather than as a Settlers sequel, works well enough for several dozen-hour-plus positive reviews to recommend it at the right price

Cons

  • Launch day was defined by a broken CD-key delivery system that left buyers unable to activate the game at all, and a forced-online requirement that blocks the single-player campaign without an internet connection and Ubisoft account — both drew hundreds of votes on review day one
  • The single most consistent complaint across the negative sample, repeated by reviewers who describe decades of history with the series, is that this "isn't a Settlers game" — the traditional slow economic build-up has been replaced by what several call "just a fighting game," a fundamental identity change rather than an evolution
  • Steam's own announcement feed lists exactly three posts in the entire post-launch period — a technical update six weeks after launch and an achievements patch over a year later — and 22 of the 100 most-helpful negative reviews mention crashes or freezes persisting well into 2025 and 2026
  • Steam's own achievement data shows an unusually steep drop-off even for a strategy game: the single easiest achievement sits at just 31.9% completion, with several further achievements at exactly 0.0%, consistent with a playerbase that largely didn't stick around

Category scores

Category scores are the reviewer's read on each area. They inform the overall score but do not average into it — the number at the top of the page is a judgement, not a calculation.

  • Gameplay 5 / 10
  • Value 3 / 10
  • Originality 3.5 / 10
  • Multiplayer 4 / 10
  • Monetisation 3.5 / 10
  • Interface 4.5 / 10